Enquiry Handling
Capture enquiries from multiple channels and respond consistently.
SolutionProperty
Property
Operations
Streamline day-to-day property management with AI-powered workflows designed to improve responsiveness, reduce admin and support tenants and landlords.
- Faster responses
- Less administration
- Better tenant experience
The Challenge
Managing properties involves many repetitive tasks and constant communication between tenants, landlords, contractors and internal teams.
Manual processes lead to delayed responses, missed follow-ups, poor visibility and unhappy tenants.
We help you automate the work so your team can focus on people and portfolio growth.
Who It’s For
Letting & Estate Agencies
Property Management Companies
Landlords & Portfolio Managers
Build-to-Rent & Residential Operators
What This Solution Can Automate
Tenant Communication
Automate updates, reminders and two-way communication with tenants.
Maintenance Requests
Log, assign and track maintenance issues automatically.
Appointment Scheduling
Book viewings, inspections and appointments with automatic reminders.
Document Collection
Request, collect and store tenant and landlord documents securely.
Renewals & Reviews
Stay on top of lease renewals, reviews and compliance deadlines.
Reporting & Insights
Real-time dashboards for performance, tasks and occupancy.
Human in the Loop
AI handles repetitive work and gives your team full visibility and control. Humans make the decisions.
How It Works
1
Capture
Enquiries and requests come in from email, web, phone or portals.
2
Understand
AI understands the request and captures the key details.
3
Route
Intelligent workflows assign tasks to the right person.
4
Action
Tasks are completed and tenants are kept updated automatically.
5
Verify
Information and documents are checked and stored.
6
Remind
AI sends reminders for appointments, payments and reviews.
7
Report
You get real-time insights to support better decisions.
Benefits You Can Expect
- Support faster response handling and a better tenant experience
- Reduce manual work and missed tasks
- Improve visibility across your portfolio
- Improve operational efficiency
- Support compliance and audit readiness
Typical Engagement
AI Discovery WorkshopScope and roadmap
Pilot ImplementationDefined after discovery
Full Automation SolutionCustom proposal
Every portfolio is unique. We tailor the solution to your processes and systems.
Integrates With Your Existing Tools
▲ ReapitMRI Software○ Property
TreeFixflo● Xero◉ mailchimp✣ slack▦ Microsoft 365
TreeFixflo● Xero◉ mailchimp✣ slack▦ Microsoft 365